Patients message at 2 AM. HELIO books them for 10.
இரவு 2 மணிக்கு வந்த message-க்கும் உடனே பதில்.
HELIO is an AI assistant on your clinic's WhatsApp and Instagram. It answers from your real details, books appointments into your free slots, and alerts you the moment something is urgent. It never diagnoses, prescribes or advises on treatment.
- Answers patients in Tamil, English or Thanglish, in seconds
- Quotes your real fees, timings and address
- Books, moves and cancels appointments in your real slots
- Tells emergency patients to call 108, and alerts you at once
Want real replies? with your own business details.
What changes at the clinic.
Patients message after the clinic closes.
HELIO replies in seconds and offers tomorrow's free slots.
They book with you before they search for another clinic.
Reception answers “fees? timings? where?” all day.
HELIO answers from your real fee list, timings and address.
Reception looks after the patients in the room.
Appointments get double-booked or forgotten.
Bookings go into your real slots, and the database refuses a double booking. Patients can cancel or reschedule by message.
You get a WhatsApp alert for every new, moved or cancelled appointment.
A patient describes an emergency at 1 AM.
Common emergency words are checked in code before the AI replies. The patient is told to call 108 or go to the nearest emergency department.
You are alerted in seconds, and you can take over the chat.
The medical line HELIO never crosses.
Clinical responsibility stays with you and your doctors. HELIO schedules, informs and escalates. That's all.
- Diagnosing what a patient might have
- Prescribing, or suggesting a medicine or a dose
- Telling a patient a treatment, scan or drug is safe for them, even when they ask twice
- Clinical questions go to the doctor
- In an emergency: told to call 108, and you are alerted at once
The rules are in the assistant's instructions, and the ones that matter most, emergencies and treatment-safety answers, are also checked in code before any reply is sent. HELIO is not an emergency service: a word list cannot recognise every way an emergency is written.
Fast, founder-led setup.
Three steps. We do the technical work; you check that it sounds like your clinic.
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Step 1
Connect
We connect your clinic's WhatsApp Business number through Meta's official Cloud API, and Instagram if you use it. You don't touch a setting.
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Step 2
Configure
We write HELIO from your doctors' timings, consultation fees, treatments and address. You test it on a private chat and tell us what to change.
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Step 3
Activate
HELIO starts answering patients day and night. You get alerts for bookings and urgent messages, and a monthly view of what it handled.
What it has to do to pay for itself.
Put in your own number. This is arithmetic, not a forecast.
₹1,500 is only an example. Change it to yours.
7 new-patient visits a monthcover HELIO's ₹9,999 monthly fee.
17 visits, oncecover the ₹24,999 setup.
We don't know how many of your messages turn into visits. You do. This only shows how many it takes for HELIO to cover its own cost.
One plan. Everything included.
The same price for HELIO and ELITE. Taxes extra where applicable.
Setup builds your assistant: your number on Meta's official API, a persona trained on your services, timings and tone, and booking flows for your real slots. The monthly fee runs it: hosting, AI usage, monitoring, updates and founder support. No wallet to top up, and no per-reply charges from us.
About ₹333 a day for a front desk that never closes.
- WhatsApp + Instagram AI assistant, fully built for you
- Custom persona trained on your services, timings & tone
- Appointment / site-visit booking flows
- Urgent-case alerts & human takeover anytime
- Encrypted data, hosting, AI usage & updates included
- Direct founder support on WhatsApp
Meta may charge its own per-message fees, set by Meta's current WhatsApp pricing. Any such charges are passed on at cost, with no markup.
What happens after you say yes
See HELIO work before you pay.
We don't use fake logos, fake testimonials or invented results. HEONIX is new, so instead: try the live demo, or talk to the founder. When our first clients are live, their results go here, with their permission.
- Test it before you pay.Tap the sample conversations at the top of this page, or with your own business details.
- A registered business.HEONIX AI is a registered MSME in Coimbatore, Udyam number UDYAM-TN-03-0324205.
- One person, one number.The founder builds your assistant and answers your WhatsApp himself: +91 63801 95623.
- A refund you can hold us to.If it doesn't work as shown in your demo, the setup fee is refunded within 14 days of go-live. Read the terms.
We promise
- On your own number it does what it did in your demo: replies in your customer's language, answers what it was set up to answer, books, and brings you in when a person is needed.
- Built on Meta's official WhatsApp Cloud API, with opt-in messaging that follows platform policy.
- Your customer data stays encrypted, is never sold, and is shared only with the providers named in our privacy policy.
- Direct access to the founder for setup and support.
We don't promise
- A number of new patients or sales — that depends on your footfall and marketing. Anyone who guarantees you "50 patients a month" is guessing with your money.
- That AI replaces your team — it handles the chats so your people handle the humans.
- Fake urgency. No "3 slots left" tricks. If we're at capacity, we'll simply tell you.
Questions doctors ask us.
Will the AI give my patients medical advice?
No. HELIO is set up this way for every clinic, and it is not an option anyone can switch off: it is instructed never to diagnose or prescribe, and a reply telling a patient that a treatment is safe or unsafe for them is blocked in code before it is sent. If a patient describes something serious, it advises seeing the doctor and alerts you straight away. It books appointments and answers practical questions; medicine stays with you.
WhatsApp now has its own AI. Why pay for HEONIX?
WhatsApp's Business AI is a general assistant that you switch on and keep correct yourself, and for simple questions it is worth trying. HEONIX is built and run for clinics and property businesses: we set it up from your real timings, fees and projects, book into your real free slots (the database refuses a double booking), and alert you when a person is needed. For clinics, common emergency words are checked in code before the AI replies and treatment-safety answers are blocked. The person who built the engine answers your WhatsApp.
What happens if a patient describes an emergency?
Every incoming message is checked for emergency words in Tamil, English, Thanglish and Hindi before the AI is involved. If one matches, the patient is told to call 108 or go to the nearest emergency department, and you are alerted straight away. Because this check runs in code, it still works if the AI provider is down.
Can patients cancel or reschedule on WhatsApp?
Yes. Patients can ask to book, cancel, reschedule or check an appointment in their own words, and you get a WhatsApp alert whenever a booking is made, moved or cancelled. Two patients can never be booked into the same slot — the database itself refuses it.
What if the AI service goes down, or HELIO is unsure?
Messages are checked for common emergency words in code before the AI is involved, so an urgent patient is told to call 108 and you are alerted even if the AI service is down. For everything else, when HELIO is unsure it says so, offers to connect the patient to you and alerts you, instead of guessing. Watching the system is part of the monthly fee.
Can my staff take over a conversation?
Yes, at any time. Your staff step into the chat and HELIO goes quiet while they talk. You also get an alert whenever a conversation needs a person, with the whole conversation in front of you.
Where does my customer data go?
Into the HEONIX database, kept apart from every other client's data — phone numbers and chats are encrypted with AES-256-GCM. We never sell your data and never reuse it for another client. The only parties it reaches are Meta, the AI providers that write replies, and the companies that host the engine and this website — all named in our privacy policy, and we build with India's DPDP Act in mind. You can request deletion of your data at any time.
Which languages does it speak?
It replies in the language your customer writes in — Tamil, English, Thanglish (Tamil typed in English letters) and Hindi. Your customers type naturally; the AI matches them.
Will my WhatsApp number get banned?
We build only on Meta's official WhatsApp Cloud API with opt-in messaging — the same rails big companies use. Honestly: no one can promise "100% never banned", because Meta enforces its policies on everyone. What keeps your risk low is what we do by default: official API, approved templates, no bulk spam blasts. If anyone promises you 100%, be careful with them.
Ready to put HELIO to work for your clinic?
Fifteen minutes on WhatsApp. We set HELIO up with your clinic's name and details, and you message it like a patient would.
Rather write an email? haroon@heonixai.in