Every customer deserves an answer — even at 2 AM.
உங்க reception தூங்கும். HEONIX தூங்காது.
HEONIX builds and runs an AI employee on your WhatsApp and Instagram. It replies in your customer's own language, books the appointment or site visit, and alerts you when a person is needed.
- Answers in Tamil, English or Thanglish, in seconds, day or night
- Finds out what they need: the treatment, or the budget, area and timeline
- Books the appointment or site visit into your real free slots
- Alerts you at once when a conversation needs a person
Want real replies? with your own business details.
Pick your business.
HELIO and ELITE run on the same engine, set up for two very different conversations.
For clinics and hospitals
Answers patients at midnight, books them into tomorrow's free slots, tells a patient in an emergency to call 108 while alerting you, and never gives medical advice.
See HELIO for clinics ELITE · Real estateFor realtors, builders and agencies Early access
Replies to every property enquiry in seconds, asks budget, area and timeline, shares matching projects and books the site visit.
See ELITE for real estateBuilt for the messages that slip through.
People message after you close.
Replies in seconds, at any hour, in the language they wrote in.
They get an answer while they are still deciding, not the next morning.
Your staff answer the same questions all day.
Answers fees, timings, location and services from your real details.
Your team gets time back for the people in front of them.
Bookings get lost in chat threads.
Books into your real free slots. The database itself refuses a double booking.
You get a WhatsApp alert for every new, moved or cancelled booking.
Some messages can't wait.
Common emergency words in Tamil, English, Thanglish and Hindi are checked in code, before the AI replies.
Urgent messages reach you in seconds, and you can take over any chat.
Fast, founder-led setup.
Three steps. We do the technical work; you check that it sounds like you.
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Step 1
Connect
We connect your WhatsApp Business number through Meta's official Cloud API, and Instagram if you use it. You don't touch a setting.
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Step 2
Configure
We write the assistant from your real timings, fees, services and tone. You test it on a private chat and tell us what to change.
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Step 3
Activate
It goes live and answers every message, day and night. You get alerts for bookings and urgent chats, and a monthly view of what it handled.
The AI is checked before it speaks.
Instructions to an AI are requests. HEONIX adds code that checks replies before they reach your customer.
Official Meta API
Built on WhatsApp's official Business Cloud API. No grey-market tools that put numbers at risk.
Replies are verified
A reply that names the wrong business, or says a booking happened when it didn't, is blocked before sending.
No medical advice
HELIO is instructed never to diagnose or prescribe, and a reply calling a treatment safe or unsafe for a patient is blocked in code.
Emergencies don't wait
Common emergency words are checked before the AI replies, so the patient is told to call 108 and you are alerted, even if the AI service is down. HELIO is not an emergency service.
Encrypted and private
Customer data is encrypted at rest with AES-256-GCM. At HEONIX only the founder has access, and you can have it deleted.
You can take over
Step into any chat at any time. The assistant goes quiet while you talk.
Not just AI on WhatsApp.
HEONIX builds and runs an AI employee around your business: its knowledge, its rules, its booking flow, and when a person must step in. Answering is now the easy part — WhatsApp itself offers that. Before you compare quotes, compare who does the rest.
An AI tool you set up yourself
- You get a tool. You design the conversations — the knowledge, the replies, the booking flow and the templates.
- The rules for your industry — what a clinic must never say, how a property lead is qualified, when a person must step in — are yours to write.
- You connect your channels, and test it on real questions before customers see it.
- When it gets something wrong, or your timings, fees or projects change, you notice and you fix it.
WhatsApp's own Business AI
- Meta now builds an AI assistant into the WhatsApp Business app: it answers questions, captures leads and books appointments around the clock, in Indian languages.
- You switch it on and teach it yourself — no coding and no third-party tool.
- It is made for every kind of small business: general, not written around a clinic's or a property office's rules.
- Worth trying first if your questions are simple and you are happy to keep it correct yourself.
HEONIX
- You get an assistant, already built. We write it from your real timings, fees, services and tone before it ever speaks to a customer.
- We test it on real conversations before it goes live, then watch it and fix what goes wrong.
- AI usage, hosting and updates are inside the monthly price. No wallet, no top-ups, no bill you didn't expect.
- Rules built for your industry: HELIO is instructed never to diagnose or prescribe, common emergency words are checked in code before the AI replies, and urgent cases reach you straight away.
- Tamil and Thanglish natively — a patient types "pal valikkuthu" at 2 AM and gets a real answer, not a translation.
- The person who built the engine answers your WhatsApp.
One plan. Everything included.
The same price for HELIO and ELITE. Taxes extra where applicable.
Setup builds your assistant: your number on Meta's official API, a persona trained on your services, timings and tone, and booking flows for your real slots. The monthly fee runs it: hosting, AI usage, monitoring, updates and founder support. No wallet to top up, and no per-reply charges from us.
About ₹333 a day for a front desk that never closes.
- WhatsApp + Instagram AI assistant, fully built for you
- Custom persona trained on your services, timings & tone
- Appointment / site-visit booking flows
- Urgent-case alerts & human takeover anytime
- Encrypted data, hosting, AI usage & updates included
- Direct founder support on WhatsApp
Meta may charge its own per-message fees, set by Meta's current WhatsApp pricing. Any such charges are passed on at cost, with no markup.
What happens after you say yes
See it before you buy it.
We don't use fake logos, fake testimonials or invented results. HEONIX is new, so instead: try the live demo, or talk to the founder. When our first clients are live, their results go here, with their permission.
- Test it before you pay.Tap the sample conversations at the top of this page, or with your own business details.
- A registered business.HEONIX AI is a registered MSME in Coimbatore, Udyam number UDYAM-TN-03-0324205.
- One person, one number.The founder builds your assistant and answers your WhatsApp himself: +91 63801 95623.
- A refund you can hold us to.If it doesn't work as shown in your demo, the setup fee is refunded within 14 days of go-live. Read the terms.
We promise
- On your own number it does what it did in your demo: replies in your customer's language, answers what it was set up to answer, books, and brings you in when a person is needed.
- Built on Meta's official WhatsApp Cloud API, with opt-in messaging that follows platform policy.
- Your customer data stays encrypted, is never sold, and is shared only with the providers named in our privacy policy.
- Direct access to the founder for setup and support.
We don't promise
- A number of new patients or sales — that depends on your footfall and marketing. Anyone who guarantees you "50 patients a month" is guessing with your money.
- That AI replaces your team — it handles the chats so your people handle the humans.
- Fake urgency. No "3 slots left" tricks. If we're at capacity, we'll simply tell you.
"I built HEONIX because I watched local businesses lose customers every single night — calls missed, messages unanswered, leads gone by morning. Big companies have 24/7 teams; clinics and realtors here don't. So I built the engine myself, on Meta's official platform, and I personally set up and stand behind every deployment. You'll always know exactly who to call — me."
Questions doctors and builders ask us.
Will the AI give my patients medical advice?
No. HELIO is set up this way for every clinic, and it is not an option anyone can switch off: it is instructed never to diagnose or prescribe, and a reply telling a patient that a treatment is safe or unsafe for them is blocked in code before it is sent. If a patient describes something serious, it advises seeing the doctor and alerts you straight away. It books appointments and answers practical questions; medicine stays with you.
WhatsApp now has its own AI. Why pay for HEONIX?
WhatsApp's Business AI is a general assistant that you switch on and keep correct yourself, and for simple questions it is worth trying. HEONIX is built and run for clinics and property businesses: we set it up from your real timings, fees and projects, book into your real free slots (the database refuses a double booking), and alert you when a person is needed. For clinics, common emergency words are checked in code before the AI replies and treatment-safety answers are blocked. The person who built the engine answers your WhatsApp.
Will my WhatsApp number get banned?
We build only on Meta's official WhatsApp Cloud API with opt-in messaging — the same rails big companies use. Honestly: no one can promise "100% never banned", because Meta enforces its policies on everyone. What keeps your risk low is what we do by default: official API, approved templates, no bulk spam blasts. If anyone promises you 100%, be careful with them.
Where does my customer data go?
Into the HEONIX database, kept apart from every other client's data — phone numbers and chats are encrypted with AES-256-GCM. We never sell your data and never reuse it for another client. The only parties it reaches are Meta, the AI providers that write replies, and the companies that host the engine and this website — all named in our privacy policy, and we build with India's DPDP Act in mind. You can request deletion of your data at any time.
Is there a free trial?
We do something better: you test our live demo bot before paying a rupee — same engine, real conversations. And after setup, if the system doesn't work as shown in the demo, your setup fee is refunded, within 14 days of go-live. Every assistant is custom-built per business, which is why we don't do throwaway trial setups.
Which languages does it speak?
It replies in the language your customer writes in — Tamil, English, Thanglish (Tamil typed in English letters) and Hindi. Your customers type naturally; the AI matches them.
What if the AI doesn't know an answer?
It says so honestly, offers to connect the person to you, and alerts you. It is instructed not to guess, and no AI is perfect, so you can take over any conversation at any time while the AI quietly steps back.
Who actually builds and runs this?
HEONIX AI is a founder-led, registered MSME from Coimbatore. The person who built the engine is the person who sets up your assistant and answers your support messages. Small team, direct access — that's deliberate.
Ready to put an AI employee to work?
Fifteen minutes on WhatsApp. We show the assistant answering as your business, and you try to catch it out.
Rather write an email? haroon@heonixai.in