# HEONIX AI — 24/7 WhatsApp & Instagram AI assistants for clinics and real estate

> HEONIX AI builds, hosts and operates AI assistants that answer customer messages
> on WhatsApp and Instagram for clinics and real-estate firms in India. The
> assistant replies in the customer's own language — Tamil, English or Thanglish —
> answers questions, books appointments and site visits 24/7, and alerts the owner
> when a human is needed. Founder-led, built in Coimbatore on Meta's official
> WhatsApp Business Cloud API.

**Canonical URL:** https://heonixai.in/
**Entity:** HEONIX AI, a sole proprietorship of Mohammed Haroon J, registered MSME (UDYAM-TN-03-0324205), Coimbatore, Tamil Nadu, India.

## What it does

A front desk on WhatsApp and Instagram that is awake at 2 AM.

- **Answers** in Tamil, English or Thanglish (Tamil typed in English letters), plus Hindi, in seconds, 24/7
- **Finds out** what the customer needs: the treatment, or the budget, area and timeline
- **Books** the appointment or site visit into the business's real free slots
- **Alerts** the owner at once when a conversation needs a person
- One assistant across both WhatsApp and Instagram, built on Meta's official Cloud API

## Two products

### HELIO — healthcare
For dental clinics, hospitals and practices. https://heonixai.in/healthcare

- 24/7 appointment booking against your real timings; the database refuses a double booking
- Answers FAQs — fees, address, hours, treatments
- Emergencies: the patient is told to call 108 or go to the nearest emergency
  department, and the clinic is alerted at once
- WhatsApp alerts for every new, moved or cancelled booking

**Iron rule:** HELIO never diagnoses and never prescribes. Serious concerns are
always directed to the doctor, and the owner is alerted straight away.

### ELITE — real estate (early access)
For realtors, builders and agencies. https://heonixai.in/real-estate

- Instant reply to every WhatsApp and Instagram lead
- Qualifies by budget, location and timeline
- Shares brochures and project details
- Books site visits, and hands the chat to a person when one is needed

**Iron rule:** ELITE handles every lead respectfully, including small budgets, and
never promises a loan, a discount or an approval.

## Pricing

| Item | Amount |
| --- | --- |
| Setup (one time) | ₹24,999 |
| Monthly | ₹9,999 |

Setup builds the assistant; the monthly fee covers hosting, AI usage, monitoring,
updates and founder support. Meta may charge its own per-message fees under
Meta's current WhatsApp pricing (https://developers.facebook.com/docs/whatsapp/pricing);
any such charges are passed on at cost, with no markup. Taxes extra where applicable.

**Setup-fee guarantee:** if the system does not work as demonstrated, the setup fee
is refunded within 14 days of go-live. See https://heonixai.in/refund

**What happens after you say yes:**

1. A short call: your timings, fees and services, and how urgent cases are handled.
2. We build the assistant from those details and connect your WhatsApp Business number.
3. You test it on a private chat until it sounds like you. It goes live when you say so.
4. It goes live on your number; the 14-day setup-fee money-back starts here.
5. We keep it running: we watch it and keep it updated; you get alerts for bookings
   and urgent chats, and a monthly view of what it handled.

## Not just AI on WhatsApp

HEONIX builds and runs an AI employee around your business. With an AI tool you set
up yourself, you design the conversations, write your industry's rules and when a
person must step in, connect your channels, test it on real questions, and notice and
fix it when it gets something wrong. With HEONIX, that work is done for you: the
assistant is written from your real details, tested on real conversations before it
goes live, then watched and kept correct. If you have someone who will log in every
week and keep a tool correct, a self-serve AI tool is honestly the better deal.

## How it works

1. **Connect.** We connect your WhatsApp Business number through Meta's official Cloud API, and Instagram if you use it.
2. **Configure.** We write the assistant from your real timings, fees, services and tone. You test it on a private chat first.
3. **Activate.** It answers every message, day and night. You get alerts for bookings and urgent chats, and a monthly view of what it handled.

## Security and AI safety

Replies are checked in code before they are sent: a reply naming the wrong
business, or claiming a booking that did not happen, is blocked; common emergency words are checked before the AI runs. Data is encrypted at rest, at HEONIX only the founder has access, and it is deleted on request. Full detail, including what is not claimed:
https://heonixai.in/security

## What we do not promise

- **No outcome guarantee.** We do not promise a number of patients, leads, bookings or any revenue figure.
- **No ban-proof guarantee.** Meta can restrict any number. We build to Meta's rules — official API, approved templates, no bulk spam — but nobody can promise 100%.
- **AI is not perfect.** The assistant can misunderstand. It is built to hand over to a human when unsure.
- **No fake urgency.** No "3 slots left" tricks. If we are at capacity we say so.
- **No fake proof.** HEONIX is new. There are no customer logos or testimonials on the site because there are none to show yet.

## Frequently asked questions

**Will the AI give my patients medical advice?**
No. It is part of how HELIO is set up for every clinic, not an option anyone can switch off: it is instructed never to diagnose or prescribe, and treatment-safety answers are also blocked in code. If a patient describes something serious it advises seeing the doctor
immediately and alerts the owner straight away.

**WhatsApp now has its own AI. Why pay for HEONIX?**
WhatsApp's Business AI is a general assistant that you switch on and keep correct
yourself, and for simple questions it is worth trying. HEONIX is built and run for
clinics and property businesses: set up from real timings, fees and projects,
booking into real free slots (the database refuses a double booking), and alerts
when a person is needed. For clinics, common emergency words are checked in code
before the AI replies and treatment-safety answers are blocked.

**Will my WhatsApp number get banned?**
We build only on Meta's official WhatsApp Cloud API with opt-in messaging. No one
can promise "100% never banned" because Meta enforces its policies on everyone.
Official API, approved templates and no bulk spam keep the risk low.

**Where does my customer data go?**
Into the HEONIX database, encrypted and kept apart from every other client's data. We never sell data and never reuse it for
another client. The only parties it reaches are Meta, the AI providers that write
replies, and the companies that host the engine and this website — all named in the
privacy policy. Deletion can be requested at any time.

**Is there a free trial?**
You test the live demo bot before paying anything — same engine, real
conversations. After setup, if it does not work as shown in the demo, the setup fee
is refunded within 14 days of go-live. Every assistant is custom-built per
business, so we do not do throwaway trial setups.

**Which languages does it speak?**
It replies in the language the customer writes in — Tamil, English, Thanglish and Hindi.

**What if the AI does not know an answer?**
It says so honestly, offers to connect the person to you, and alerts you. It never
invents answers. You can take over any conversation at any time.

**Who actually builds and runs this?**
HEONIX AI is a founder-led registered MSME from Coimbatore. Mohammed Haroon J built
the engine, sets up each assistant, and answers support messages personally.

## Ready to put an AI employee to work?

Request a live demo. The site's form asks for three things — name, WhatsApp number
and type of business — and opens WhatsApp with them written into a message. Nothing
is sent until the visitor presses send.

- **WhatsApp (fastest):** +91 63801 95623 — https://wa.me/916380195623
- **Email:** haroon@heonixai.in
- **Location:** Coimbatore, Tamil Nadu, India
- **Founder / grievance officer:** Mohammed Haroon J

## More

- [HELIO for clinics](https://heonixai.in/healthcare)
- [ELITE for real estate](https://heonixai.in/real-estate)
- [Security and AI safety](https://heonixai.in/security)
- [About](https://heonixai.in/about)
- [Contact](https://heonixai.in/contact)
- [Privacy policy](https://heonixai.in/privacy)
- [Terms of service](https://heonixai.in/terms)
- [Refunds and cancellation](https://heonixai.in/refund)
- [Agent guidance (llms.txt)](https://heonixai.in/llms.txt)